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Content Experience
Transparency: The key to successful customer feedbackEver feel like asking for a software revision is akin to sending a message in a bottle? There’s no way to know if it will reach another shore safely, if a person will find it and read it, and if that ...
By Heidi Visser
Juni 27, 2024
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SEO
One-person SEO team best practicesSo, you’re responsible for search engine optimization for a website or group of websites all on your own. Congrats and welcome to the world of algorithms, optimizations, and Google updates. There are ...
By Eric Carlson
Mai 31, 2024
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martech
Conversion obsession is killing your businessAcross the marketing industry, five percent is considered a good conversion rate, right? That’s the figure we all focus on, to distraction. I’d like to counter that we should flip the script and focus...
By Iza Misiorny
Mai 28, 2024
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Marketing Performance
How to structure your in-house SEO teamBuilding your SEO team should be simple, right? Just get a couple people and tell them to get more eyeballs on your site. If that's what you think, oh, how wrong you are. An SEO expert’s day consi...
By Eric Carlson
Mai 23, 2024
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A time of consistency and turbulence for SEO
One of the highlights of my spring was a jaunt across the Atlantic to spend a jam-packed week in the United Kingdom, in one gathering after another that focused on one of my favorite topics: SEO. My...
By Diane Kulseth
Mai 16, 2024
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Accessibility
WCAG & you: What marketers need to knowIf you struggle to remember the difference between WCAG compliance and EAA or ADA requirements, you’re not alone. Different international requirements and a plethora of acronyms can make it dizzying. ...
By Lane Baumeister
Apr. 26, 2024
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Accessibility
What EAA means for B2B across the globeThe clock is ticking. The next big deadline of the European Accessibility Act (EAA) is fast approaching, and if your accessibility ducks aren’t lined up by June 28th, 2025, you’re at risk of legal act...
By Lane Baumeister
Apr. 18, 2024
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Accessibility
Best practices for patient-centric hospital sitesIf you’re in the healthcare industry, it’s hard to miss the fact that “improving the patient experience” is everywhere, with thought leadership pieces cropping up on everything from the importance of ...
By Keith Ellis
Apr. 16, 2024
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Behind the curtain: How accessibility testing rules are created
If website accessibility is part of your work, chances are you rely on automated testing. Click a button and let it do its thing, right? But have you ever wondered what goes into creating the rules ...
By Jean-Yves Moyen
Apr. 09, 2024
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Data Privacy
Don’t get caught without a post-cookie planWith another delay announced, Google's plans to deprecate third-party cookies are likely to take effect in 2025. Yet despite years of notice, nearly half of marketers didn't believe this shift would a...
By Lane Baumeister
März 28, 2024