SUCCESS PLANS
A right path for every team, company, and goal
Before we support a phenomenal digital experience for your visitors, we want to support you. Whatever your org needs to succeed, we’ve got a recommended course of action.
Essential
The basics, and nothing more
The Essential plan includes all the guidance necessary for a self-starting team, including access to online courses, the Siteimprove Help Center, and Customer Support.
Expert
Slightly more hands-on
Packed with the same tools as the Essential Plan, the Expert Plan helps you get more out of the platform with Executive Business Reviews (EBR), platform training and optimization, and a dedicated Customer Success Executive.
Enterprise
The definition of white-glove
With all the elements of the Essential and Expert plans, plus hands-on training and a full account team at your service, position Siteimprove as a strategic collaborator within your team.
Essential
Expert
Looking for a more hands-on approach? Packed with the same tools as the Essential Plan, the Expert Plan helps you get more out of the platform with Executive Business Reviews (EBR), platform training and optimization, and a dedicated Customer Success Executive.
Enterprise
Put your mind at ease with our most tailored approach. With all the elements of the Essential and Expert plans, plus hands-on training and a full account team at your service, position Siteimprove as a strategic collaborator within your team.
| Self-guided resources | Essential | Expert | Enterprise |
|---|---|---|---|
| Siteimprove help center |
Yes
|
Yes
|
Yes
|
| Frontier access | 5 seats | 20 seats | 50 seats |
| Training & support | Essential | Expert | Enterprise |
|---|---|---|---|
| Support access |
Yes
|
Yes
|
Yes
|
| Siteimprove community |
Yes
|
Yes
|
Yes
|
| Specialized guidance | Essential | Expert | Enterprise |
|---|---|---|---|
| Advisory hours |
No
|
8 | 12 |
| Customer success executive |
No
|
Yes
|
Yes
|
| Proactive services | Essential | Expert | Enterprise |
|---|---|---|---|
| Business value review |
No
|
Bi-annual | Quarterly |
| Platform optimization review |
No
|
Bi-annual | Quarterly |